General information

General information

As an MTM Partner you can find all important information on this page concerning seamless processing of your reusable equipment orders.




MTM regulations

Duties, responsibilities, competences and framework conditions of an MTM Partnership.

MTM Regulations

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Types of exchange equipment

Article types & variants and handling units

All reusable equipment with type label, measurements and article number at a glance.




Rental fees

All rental fees per reusable equipment type including all additional costs for washing, sorting, transport and administration in the form of an easy-to-view chart.

Rental fees MTM 2026

Rental fees MTM 2027




Explanatory notes on MTM invoices

Explanatory notes on MTM invoices




MTM Manual for Drivers

Everything a driver needs to know: Rights & Duties, Pallet exchange and Handling, Opening hours and contact.

MTM Manual for Drivers




Contact Details of the Operations Center

Here you will find the opening hours, addresses, and contact details of the Migros Operations Centers.

Contact Details Operations Centers




myMTM failure

Should our website or the myMTM system be unavailable for an extended period, you can submit your requirements by e-mail or telephone as an emergency measure.

In the event of system outages, use manual delivery notes and enter them retrospectively as soon as the system is available again.





New to myMTM

If you are new to MTM as a partner or are not yet familiar with myMTM, we will be pleased to provide you with the relevant training videos. If you are interested, please contact us at mtm@mvb.ch or +41 58 570 34 88.




Frequently asked questions

Do you have questions regarding MTM or the reusable equipment? Give us a call or have a look at our replies to frequently asked questions.




Important information

Information concerning the cleanliness standards of Migros reusable Equipment

Tasks and duties of an Exchange Equipment Officer (TGV)

MTM in numbers

Number of MTM Partners: 1’000
Saved cardboard per year: 100’000 tons
movements per year: 2 Mio.

Further information

Overview International
Overview National
Overview Directorate